Hyatt House Charlotte Center City

It was a good experience. The facility itself needs some repairs and improvements. The swimming pool and gym are small, carpets in the room were worn out, etc. The breakfast was okay but reduced to a minimum of options. The big plus is the personnel in all areas, starting from the receptionist, continuing with the waitresses and bartender, valet, and cleaning staff. The location is a plus when talking about the proximity to the city center however, with a major shortage due to the traffic noise during the rest hours in the night.

Location. Very clean either way great customer service

Complimentary Breakfast was nice

The room was spacious and comfortable. The bathroom was great and the shower was incredible. Best hot water of any hotel I've ever stayed at. The staff were all incredibly friendly and efficient. The breakfast included with my stay was the best included breakfast. Everything was fresh and very delicious. I would gladly stay at this location again.

The room was great! Located on the 17th floor & even though the room was near the elevator, it was not noisy with other guests. We enjoy the full use of the kitchen that came with all the fixings of a kitchen down to a wine opener! The hotel itself is within walking distance to everything downtown Charlotte.